Apr 3, 2020
Speed is a critical component of customer service offered by professional integrators and the ability to perform servicing and upgrades at a location quickly is a great way to keep clients happy. By removing the need to unmount the display from the wall it's now simple to gain access to the rear of a display for servicing and upgrades. Rather than sending two service engineers to site, you can send them to two separate clients. You've just doubled your efficiency and can offer better service to more customers. You also have the flexibility to send two team members to site for half the time to service hospitality venues, hotels and MDU's.
Creating a perfect transition between a display and its' surrounding cabinetry is not possible with a flat bracket as it requires vertical space to hook the display to the bracket. Manual articulating display mounts can be pulled away from the wall to be removed, meaning they can be mounted within a recess without a surrounding gap. This enables integrators to create cabinetry which perfectly surrounds the display.
Clients who demand quality will often look to large format displays to offer cinema-like experiences in all rooms of the home, not just the home theatre. Panels upwards of 100" can be particularly tricky to perform servicing and upgrades to because of their size and weight. However, a smooth articulating bracket enables an integrator to manoeuvre a display with a single finger. The ability to access the rear of a display of this size and weight without removing the panel from the wall significantly reduces the risk of damage. The upfront cost of a professional display mount is significantly less than the loss of trust from a client because their display was damaged during a service call.
In addition to the servicing and upgrade flexibility offered by manual servicing mounts, they can also offer benefits to the client. Large rooms can have multiple seating areas making watching tv a tricky task with glare and reflections from windows or interior lighting. The client can also manipulate the display with ease which is ideal when a room has multiple seating arrangements available.
Read more about concealing home technology in this article The Art of Hidden Technology
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